DCU Ratings and Reviews

Member reviews for CU Service Centers

CU Service Centers

Branch access to DCU accounts at thousands of participating credit unions around the U.S.
Overall rating:
3.5 / 5
3.5
 / 
5
(4 reviews) 4
Open Ratings Snapshot
Rating breakdown 4 reviews
5 stars
2
4 stars
0
3 stars
1
2 stars
0
1 star
1
3 out of 4(75%)members recommend this product.
Member questions and answers:
4 Questions | 4 Answers
Member reviews for CU Service Centers
Review 1 for CU Service Centers
Overall rating 
3 / 5
3 / 5

LOCATIONS

PostedMarch 24, 2012
djbuck
from Haverhill, Ma
State:Massachusetts
Age:25-34
DCU Member for:5 to 10 years
Member Service 
5 / 5
5 / 5
Ease of Use 
1 / 5
1 / 5
Great customer service, banking hours and rates. However, wish there was a location in the Haverhill, Ma area
Yes, I recommend this product.
0points
0of 0voted this as helpful.
Review 2 for CU Service Centers
Overall rating 
5 / 5
5 / 5

Extremely helpful

PostedOctober 5, 2011
skorpian_guy
from Boise
State:Idaho
Age:35-44
DCU Member for:5 to 10 years
Member Service 
5 / 5
5 / 5
Ease of Use 
4 / 5
4 / 5
Very helpful when there is no DCU branch near you.
Yes, I recommend this product.
0points
0of 0voted this as helpful.
Review 3 for CU Service Centers
Overall rating 
5 / 5
5 / 5

Extremely helpful and convenient.

PostedJuly 1, 2011
GregoryK
from Chicago
State:Illinois
Age:25-34
DCU Member for:1 to 2 years
Member Service 
5 / 5
5 / 5
Ease of Use 
5 / 5
5 / 5
It seems like everywhere you go there is a conveniently located CU Service Center ready to assist you. I've been to several CU Service Centers and each time I received excellent customer service. The first time I visited one I assumed I'd get "second class" treatment since I wasn't THEIR customer. I'm glad they made it a pleasant experience.
Yes, I recommend this product.
+1point
1of 1voted this as helpful.
Review 4 for CU Service Centers
Overall rating 
1 / 5
1 / 5

Not well located and system is frequently down

PostedMay 23, 2011
dco315
from Alpharetta
State:Georgia
Age:55-65
DCU Member for:Over 20 years
Member Service 
2 / 5
2 / 5
Ease of Use 
1 / 5
1 / 5
The only convenient branch open to me is GA's Own CU which is located on a corner with limited access. Getting in and out is a pain. In addition, frequently when I go in there they say their connection to DCU is down.
No, I do not recommend this product.
+1point
1of 1voted this as helpful.